Admin Assistant - Care Home

Role description

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all y

Main duties of the job

The Admin Assistant role at Barchester care home involves a range of responsibilities to deliver quality care and support for residents. The role requires answering phone calls, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and guiding prospective clients and their families around the care home. The position demands multi-tasking abilities, good computer skills, and a confident telephone manner. It is important to be a people person and take a genuine interest in residents and their families. Barchester offers opportunities for skill development with courses designed to build confidence. The rewards package includes a competitive rate of pay, sector-leading benefits, free training, access to wellbeing and support tools, retail discounts, a 'Refer a Friend' bonus scheme, 'Employee of the Month' rewards, and a workplace pension scheme with employer contributions. This role is ideal for those who want to use their administration and people skills in a care environment.

About us

Barchester Healthcare is a renowned provider of care services, known for its commitment to delivering quality care and support to residents in its care homes. With a focus on creating a vibrant and happy environment, Barchester Healthcare emphasizes the importance of genuine engagement with residents and their families. The organization offers a supportive workplace with opportunities for personal and professional development through various training and development courses. Barchester Healthcare values its employees by providing a comprehensive rewards package, including competitive pay, sector-leading benefits, and a range of discounts and savings. The organization is dedicated to maintaining a high standard of care and supports its staff in achieving this through ongoing training and recognition programs such as 'Employee of the Month' rewards and 'Long Service Awards'. With a focus on community and care, Barchester Healthcare is a rewarding place for individuals who are passionate about making a difference.