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Admin Assistant - Care Home

Barchester Healthcare

Ross-on-Wye, HR9 7BQ £13 a year Permanent Posted 26 August 2026 Apply by 24 October 2026

Home Office register entry: BARCHESTER HEALTHCARE LIMITED, LONDON

Visa sponsorship

This role is listed by an employer that holds a live Home Office sponsor licence on the Skilled Worker route.

NHS roles fall under the Health and Care Worker route. Public reference figures for that route: the general salary minimum is £25,000 a year, and salaries set by national pay scales (NHS bands) at or above the relevant band rate typically meet the occupation's requirement. Individual eligibility depends on personal circumstances. These figures are public reference information, not advice or a verdict on this job.

Role description

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

Main duties of the job

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including free training and development for all roles, access to wellbeing and support tools, a range of retail discounts and savings, and much more.

About us

Barchester Healthcare is a leading provider of care to older people and those living with dementia. Operating care homes and hospitals across the UK, Barchester is committed to delivering high-quality, personalised care that focuses on the health, happiness, and overall well-being of its residents. The company believes in a person-centric approach, ensuring that every resident receives tailored care suited to their individual needs and preferences. Barchester prides itself on creating homely environments that offer the highest levels of comfort and care. They invest in the continuous development of their staff, providing opportunities for learning and professional growth in a supportive work environment. Their facilities are equipped with the latest resources and staffed by caring professionals who are passionate about making a positive impact in the lives of those they serve.

Details

Date posted

26 August 2026

Pay scheme

Other

Salary

£13.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

1541782370

Job locations

Barchester Healthcare

Ross-on-Wye

HR9 7BQ

United Kingdom


Job description

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

Essential

  • Ability to multi-task, good computer skills, confident telephone manner, people skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barchester Healthcare

Address

Barchester Healthcare

Ross-on-Wye

HR9 7BQ

United Kingdom


Employer's website

https://www.barchester.com/

Last verified against our ingestion on 26 August 2026; sponsor register dataset 2026-08-25.