Admin Assistant - Care Home

Role description

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

Main duties of the job

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, you'll be expected to answer phone calls, manage our files, and assist managers. Additionally, you will meet and greet visitors, interact with residents, and guide prospective clients and their families to highlight what sets us apart. A central part of your role will be to contribute to creating a vibrant and happy environment. Candidates need to be multi-taskers with good computer skills and a confident telephone manner. Moreover, we're looking for people who genuinely care about our residents and their families. The role offers opportunities for skill development through specially designed courses that boost confidence in handling responsibilities. In recognition of your efforts, we provide a competitive pay rate along with benefits, including free training, support tools, retail discounts, a bonus referral scheme, and other rewards.

About us

Barchester Healthcare is a prominent provider in the healthcare industry, offering a wide array of services in residential care homes across the UK. Committed to delivering exceptional care and support, Barchester Healthcare focuses on creating a warm and welcoming environment for all its residents. The company is distinguished by its dedicated staff and comprehensive training and development programs that enable employees to deliver the highest quality service. Barchester Healthcare takes pride in maintaining a positive and engaging atmosphere, which is central to its ethos. They strive to exceed the expectations of both residents and their families, ensuring a fulfilling and supportive environment. The organisation values employee contributions and actively invests in their development, offering various rewards and benefits as an acknowledgment of their hard work and commitment.